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Service Administrator
Location:
Edmonton
Description:
ABOUT US: Startec Refrigeration Service is focused on solving your field refrigeration and HVAC challenges and is one of the most trusted and respected names in commercial, and industrial refrigeration, and HVAC system installation and maintenance. We service cold storage, meat packing, food processing, and recreational ice facilities throughout Western Canada. BEHAVIORAL backs SMENT: All applicants must complete the Traits and Behaviors backssment below when submitting their application. Please proceed using the link: app. /survey/a56e7669-2bacd-800831da5362 POSITION OVERVIEW: Startec Refrigeration Service is currently recruiting a Service Administrator to work at our Edmonton branch (10029 56 Ave NW, Edmonton AB). The Service Administrator is responsible for ensuring the smooth and efficient operation of service-related functions within their respective region. Reporting to the Regional Manager, this position will be responsible for customer service excellence, administrative support, invoicing and billing. This role involves managing service agreements, timesheet processing, and maintaining accurate records within the ERP system. Strong communication and problem solving skills are essential for liaising with clients, service teams, and various stakeholders. Furthermore, the Service Administrator actively participates in continuous improvement efforts, fosters a culture of safety, and provides training and development support to enhance the capabilities of the service teams. Overall, this role is integral to Startec's commitment to delivering exceptional service while maintaining operational efficiency and compliance. KEY PERFORMANCE INDICATORS (KPI): Invoicing & Billing Administration (Weighting 30%) Customer Support & Work Order Proposals Respond promptly and professionally to customer inquiries regarding invoices and statements. Ensure that customer concerns and inquiries are address effectively, providing clarity and assistance as. Visit ListedBuy for more information.
Company:
Startec
Posted:
January 2 on ListedBuy
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More About this Listing: Service Administrator
Service Administrator is a Clerical Administrator Job at Startec located in United States. Find other listings like Service Administrator by searching Oodle for Clerical Administrator Jobs.
Service Administrator is a Clerical Administrator Job at Startec located in United States. Find other listings like Service Administrator by searching Oodle for Clerical Administrator Jobs.