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VPN Senior Analyst (NGSN)
Location:
Toronto
Description:
VPN Senior Analyst (NGSN) Professional Services – Toronto, ON – Contracted GPG 5016989/ 5017907/ 5017908 Company Overview Office Location: Remote Shift 1: 7 am to 3 pm Eastern Shift 2: 1 pm to 9 pm Eastern Shift 3: 2 am to 10 am Eastern Contract Duration: 12 months Language: English. Job Description Primary Responsibilities Include: Provide operational support for remote access VPN service Assist with deployment of Prisma Access 24x7 device monitoring, operation and management. First responder to monitored alerts, incidents and issues. Monitoring, and troubleshooting of VPN related issues Perform changes, analysis and clean-up as requested by firms. Provide visibility and insight to assist customers with related services usage information. Track and evaluate security alerts. Follow through with firm and vendor resources to close out availability, performance, and security incidents. Coordinate, triage, and troubleshot activities with customers. Able to communicate and work with customers and peers in different time zone and countries. Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to all levels of management. Additional responsibilities regardless of team include: Ensure services and systems are always available and reliable. Respond to and manage service issues and problems. Responsible for awareness and compliance to policy and guidelines of the ISMS. Report, pursue, communicate, and when needed escalate any breaches in information security or policies. Able to coordinate and work with on-site engineers during outage or critical situations. Adhere to established incident management SLA and SLOs. Able to document troubleshooting/process related documents for the team. Qualifications Required Education, Qualifications, and Experience Settings : Technical skills: Knowledge of Palo Alto products and services Knowledge of Prisma Access Knowledge of F5 LTM (Local traffic manager). Visit ListedBuy for more information.
Company:
Spirit Omega
Posted:
January 14 on ListedBuy
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More About this Listing: VPN Senior Analyst (NGSN)
VPN Senior Analyst (NGSN) is a Other Art & Media Jobs Analyst Job at Spirit Omega located in United States. Find other listings like VPN Senior Analyst (NGSN) by searching Oodle for Other Art & Media Jobs Analyst Jobs.
VPN Senior Analyst (NGSN) is a Other Art & Media Jobs Analyst Job at Spirit Omega located in United States. Find other listings like VPN Senior Analyst (NGSN) by searching Oodle for Other Art & Media Jobs Analyst Jobs.