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Repayment Solutions Specialist | Repayment Solutions Specialist in Job Job at Freestar Financial C1

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Repayment Solutions Specialist

Location:
New Baltimore, MI
Description:

Do you have experience in an administrative or compliance role? Looking to develop a career in financial services? Join our dynamic team at FreeStar Financial Credit Union! Job Title: Repayment Solutions Specialist Location: Selfridge Office Benefits: 3 weeks PTO available in the first year 401k with up to a 6% match Up to a 5% year-end bonus Purpose: The primary purpose of the Repayment Solutions Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission to positively impact the lives of our members, team members, and community through making meaningful connections and progressive financial solutions. The most essential function of this position is be responsible for building and maintaining strong relationships with members to assist them during times of financial hardship. Balancing the interests of the credit union with the needs of members who are past due is a critical skill for this position. Essential Duties Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance and overdue credit balance accounts by phone, email, and/or letter. Ensure professional interface with affected members. Contact high balance and/or delinquent members by telephone, email, and mail to determine the reason for balance or delinquency and assist them in developing plans to bring accounts to a current status. Develop workout plans and collect on overdue accounts wherever possible. Notify co-signers regarding status of delinquent accounts. Update files and system accounts via the credit union's delinquent loan recovery system. Prepare and follow through on Legal Processes for all losses more than $6,000.00 on but not limited to Courtesy Pay, overdrawn accounts, fraud and loan losses. Act as the primary contact on legal matters. Any other duties as assigned. Job Posted by ApplicantPro
Company:
Freestar Financial Credit Union
Posted:
January 25 on ApplicantList
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