This listing was posted on ListedBuy.
FRU Team leader
Location:
Coatham Mundeville
Description:
Job Title: FRU Team leader Location: Liverpool Salary: GBP29,301 Plus 4.2k comission Job Type: Permanent, full time What you will be doing: To manage a team of First Response Unit Motor Claims Handlers who take the initial notification and manage the claim within the first 48 hours, promptly backssing the liability position on the claim whilst providing first class service to our customers To drive forward the objective to manage claims effectively to deliver the right outcome for our Customers and Haven Insurance To lead by example and endorse the company behaviours and values Responsibility for staff performance management, training and development to maximise efficiency and quality output in line with department KPIs and objectives To achieve first class technical and quality claims handling within the First Response Unit To maximise Policyholder use of our network for repairs, hire and Solicitors on both fault and non: fault claims to drive a positive customer journey To maximise the teams capture of Third Party injuries, repair and hire claims by way of intervention on fault claims To ensure that a fully effective leakage control programme is in place with particular focus on liability decision making Utilising internal and external companies to gain as much information on each claim as possible to make a timely liability decision Key Responsibilities Complaints handling, dealing as first level complaints handler capable of resolving the majority of complaints generated on the team to the customers satisfaction Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file and prompt correct liability decision making To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Participation in the supplier management process when required. Visit ListedBuy for more information.
Posted:
April 12 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: FRU Team leader
FRU Team leader is a Other Art & Media Jobs Manager Job located in United States. Find other listings like FRU Team leader by searching Oodle for Other Art & Media Jobs Manager Jobs.
FRU Team leader is a Other Art & Media Jobs Manager Job located in United States. Find other listings like FRU Team leader by searching Oodle for Other Art & Media Jobs Manager Jobs.