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Reservations Coordinator | Reservations Coordinator in Other Art & Media Job Job at IHG | 72471

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Reservations Coordinator

Location:
Oxford
Description:

voco Oxford Thames & voco Oxford Spires have a fantastic opportunity to join the team as a Cluster Reservations Coordinator! We can provide great flexibility for this role, there are both Full Time and Part Time options available (between 20-40 hours per week)! You will earn £12.00 per hour + 10% annual bonus (paid every 6 months)! Staff Accommodation - option available for Full time employment! We are looking for a Reservations Coordinator who will be based at the beautiful voco Oxford Thames and will report to the Head of Reservations, Groups, Meeting & Events and the Senior Reservations Co-ordinator. You will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue. Given the nature of this role it’s important that you have some Reservations experience. Whether you have previously worked in a hotel or destination venues, work in Sales administration role, this may be the role for you. At voco everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service. As a Reservations Coordinator, you will be responsible for: Consistently delivering an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible Liaise with clients to ensure that accurate details for each event & reservation are obtained Establishing client requirements and identifying how the hotel can facilitate their needs Accurately inputting all enquiries into Sales and Catering system and PMS System Compiling accurate Group function sheets, distributing weekly and discussing with Operations Team, accordingly, proving updates as required Imputing individual reservations. Visit ListedBuy for more information.
Company:
IHG
Posted:
April 23 on ListedBuy
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