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Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week)
Location:
Victoria
Description:
Requisition ID: 182904 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Part Time - 30 hours/week Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs Nurturing rich, long-standing relationships Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Is this role right for you? In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote and demonstrate the use of digital/self-service. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 25 on ListedBuy
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More About this Listing: Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week)
Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week) is a Other Art & Media Jobs Senior Customer Experience Job at Scotiabank located in United States. Find other listings like Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week) by searching Oodle for Other Art & Media Jobs Senior Customer Experience Jobs.
Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week) is a Other Art & Media Jobs Senior Customer Experience Job at Scotiabank located in United States. Find other listings like Senior Customer Experience Associate - Royal Bay Village (30 Hours/Week) by searching Oodle for Other Art & Media Jobs Senior Customer Experience Jobs.