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Patient Services Specialist - Float
Location:
Denton, TX
Description:
JOB SUMMARY The Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones. ESSENTIAL FUNCTIONS OF THE ROLE Serves as a float pool resource to various clinics within designated, local region. Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments. Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas. Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes. Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. May be required to discuss financial arrangements with patients. Receives and directs phone calls. Assists patients and other visitors. Responds to routine inquiries concerning practice services, hours of operation, etc. Ensures any patient complaints are handled appropriately. Assists with medical records duties as requested. KEY SUCCESS FACTORS Able to travel regularly to various clinics within designated, local region and complete duties within scope as assigned. Good listening, social and communication (oral and written) skills; professional, nice and respectful telephone etiquette. Able to adjust communication style to suit different audiences. Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful. Able to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries. Able to calm upset patients in a composed and professional demeanor. Excellent data entry, numeric, typing and computer navigational skills, with attention to detail and accuracy. Relaxed working in a fast paced, constantly changing and stressful environment. BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - H.S. Diploma/GED Equivalent- EXPERIENCE - Less than 1 Year of ExperiencePDN-9beda062-85e5-4b93-83ee-1e4e1614f03f
Company:
Baylor Scott & White Health
Industry:
Other
Posted:
April 30 on Professional Diversity Network
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More About this Listing: Patient Services Specialist - Float
Patient Services Specialist - Float is a Other Jobs Patient Services Specialist Job at Baylor Scott & White Health located in Denton TX. Find other listings like Patient Services Specialist - Float by searching Oodle for Other Jobs Patient Services Specialist Jobs.
Patient Services Specialist - Float is a Other Jobs Patient Services Specialist Job at Baylor Scott & White Health located in Denton TX. Find other listings like Patient Services Specialist - Float by searching Oodle for Other Jobs Patient Services Specialist Jobs.