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Bilingual Asset Recovery Specialist (Spanish/English)
Location:
Greenville, SC
Description:
Mission: The Asset Recovery Specialist's primary goal is to effectively manage their territory, dealer, or product/account assignments (territory) and build productive professional relationships with dealers, haulers, and contractors to maintain an efficient retrieval of RTO National / RTO Finance assets or keep the customer in the lease agreement, whichever is more appropriate. The Asset Recovery Specialist plays a vital role in our ability to operate. Without an effective retrieval program, we are unable to operate as a leasing business. Outcomes Work with dealers and contractors to retrieve our leased inventory in a timely and/or contractual manner. Review new and existing retrievals with the goal of either keeping the customer in the lease agreement or working with the dealer/contractor to retrieve the unit. Maintain fees to departmental standards (retrieval and attempt fees). Maintain other departmental standards such as quality assurance and process/policy adherence. Competencies A driven, fast paced mindset. We are looking for A-players Strong Verbal and Written Communication Skills Ability to prioritize and organize daily tasks and follow-up on accounts in pre-determined manner. Be persistent and firm with drivers and customers, as needed. Ability to make decisions but also know when to ask for guidance. Ability to remain calm under pressure. Tasks: Activate new retrieval orders. Make outbound calls or send texts and emails to dealers/contractors for updates on retrieval assignments. Review and submit knock fee and pickup fees for approval. Terminate retrieved units. Review and receive approval for repair fees from dealers. Source new contract drivers for assigned territory Adhere to Company procedures/policies. Other duties as assigned or necessary. Qualifications Work Experience: E xperience in a similar role within an asset finance environment with knowledge in collections, repossession, litigation, and remarketing processes . Bilingual (English & Spanish) Required Education: High school Diploma or GED required .
Company:
RTO National
Posted:
May 18 on ApplicantPRO
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More About this Listing: Bilingual Asset Recovery Specialist (Spanish/English)
Bilingual Asset Recovery Specialist (Spanish/English) is a Production Bilingual Asset Recovery Job at RTO National located in Greenville SC. Find other listings like Bilingual Asset Recovery Specialist (Spanish/English) by searching Oodle for Production Bilingual Asset Recovery Jobs.
Bilingual Asset Recovery Specialist (Spanish/English) is a Production Bilingual Asset Recovery Job at RTO National located in Greenville SC. Find other listings like Bilingual Asset Recovery Specialist (Spanish/English) by searching Oodle for Production Bilingual Asset Recovery Jobs.